Support Overview

Vestec offers comprehensive technical support for its speech engine at highly affordable rates. In fact, our technical support ranks among the very best in the industry; we encourage participation of our product developers in customer support and charge support fees that are a fraction of competitors’ rates.

Installation support is included in the retail price of Vestec’s speech engine and is available free-of-charge. Additional support – such as, in-depth product training, speech grammar writing, application development, voice interface design, system integration, best practices consulting, and general trouble-shooting – must be purchased from Vestec for separate fees. (See Support Polices for details).

Technical support is generally provided via online communication only. Conference calls as well as on-site visits may be arranged upon request for additional fees.

To request technical support or to purchase a support policy, please contact Vestec at: support@evestech.com